Uber is still largely ignoring the needs of disabled customers.
Equal Rights Center, a nonprofit civil rights organization, is suing the $68 billion startup for not making its service accessible for disabled customers in Washington D.C.
The lawsuit, filed on Wednesday, alleges that Uber is violating both the Americans with Disabilities Act (Title III) which requires transportation companies to offer equal access to all riders, and Washington D.C.’s Human Rights Act.
“There is no technological or other practical reason why Uber cannot incorporate wheelchair-accessible vehicles, nor would doing so fundamentally alter Uber’s service or pose an undue burden, financially or otherwise,” the complaint reads.
Note: Although this case was filed in Washington D.C the court decision will effect transportation providers throughout the United States.
For further information: http://money.cnn.com/2017/06/28/technology/business/uber-disability-lawsuit/index.html
(image description: a cellphone is held in a person’s hand with Uber’s logo)
A woman shows his Uber app as the smartphone application started accepting payment through debit cards in Brazil on May 02, 2017 in Belo Horizonte, Brazil. (Photo by Doug Patricio/Brazil Photo Press/LatinContent/Getty Images)